Privacy policy

Privacy Policy

Last Updated: June 11, 2026

At SumaTime, we value your privacy and want you to feel confident when shopping with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit our website, make a purchase, or interact with our services.SumaTime operates this website and store through Shopify, which helps us provide a secure and reliable shopping experience. By using our website or services, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

To provide our services and fulfill your orders, we may collect certain personal information, including:

  • Your name, email address, phone number, billing address, and shipping address

  • Payment and transaction information

  • Account details such as usernames, passwords, and preferences

  • Order history and shopping activity

  • Communications you send to us

  • Device, browser, and IP address information

  • Information about how you interact with our website

How We Collect Information

We may collect information:

  • Directly from you when you place an order, create an account, contact us, or otherwise interact with our store

  • Automatically through cookies and similar technologies when you browse our website

  • From service providers that help us operate our business

  • From trusted partners and third parties when permitted by law

How We Use Your Information

We use your information to help provide a smooth and personalized shopping experience.

This includes:

 

  • Processing orders and payments

  • Fulfill and ship orders

  • Manage returns and exchanges

  • Provide order updates

  • Maintain your customer account

Improving Your Experience

We may use information about your browsing and shopping activity to:

  • Remember your preferences

  • Recommend products you may enjoy

  • Improve our website and services

Marketing and Advertising

With your permission, we may send promotional emails, special offers, and advertisements related to our products and services.

You can unsubscribe from marketing emails at any time using the link included in those emails.

Security and Fraud Prevention

We use information to help detect fraud, protect customer accounts, secure transactions, and maintain the safety of our website and services.

Customer Support

We use your information to respond to questions, provide support, and communicate with you regarding your orders and account.

Legal Obligations

In certain situations, we may use or disclose information to comply with legal requirements, enforce our policies, or protect our rights and the rights of others.

When We Share Information

We do not sell your personal information.

However, we may share information with trusted third parties when necessary to operate our business, including:

  • Shopify

  • Payment processors

  • Shipping and fulfillment providers

  • Customer service platforms

  • Analytics providers

  • Marketing and advertising partners

We may also share information:

  • When you request or authorize us to do so

  • To comply with legal obligations

  • During business transactions such as mergers or acquisitions

  • To protect our business, customers, and services

Shopify's Role

Our store is powered by Shopify. When you use our website, some information is collected and processed by Shopify to help provide secure checkout, payment processing, store functionality, and related services.

For more information about how Shopify handles personal information, please review Shopify's Privacy Policy.

Third-Party Websites

Our website may contain links to third-party websites or services.

Once you leave our website, we are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their policies before sharing personal information.

Children's Privacy

Our services are not intended for children.

We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information to us, please contact us so we can remove it.

Data Security

We take reasonable steps to protect your personal information. However, no online transmission or storage method can be guaranteed to be 100% secure.

We encourage customers to protect their account credentials and avoid sharing sensitive information through unsecured channels.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Access the information we hold about you

  • Correct inaccurate information

  • Request deletion of your information

  • Receive a copy of your information

  • Opt out of certain advertising activities

  • Withdraw consent where applicable

We will not discriminate against you for exercising your privacy rights.

To make a privacy-related request, please contact us using the information below.

International Data Transfers

Because we work with global service providers, your information may be transferred, stored, or processed outside your country of residence.

When required, we use appropriate safeguards to help protect your personal information during these transfers.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

Any updates will be posted on this page, along with the revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or would like to exercise your privacy rights, please contact us:

Email: customerservices@sumatime.store

Number: (832) 356-1267

Hours: Monday – Friday, 9:00 AM – 4:00 PM CT

Address: 2261 Northpark Dr #2092 Kingwood, TX 77339 United States

We are committed to protecting your privacy and will do our best to address any concerns promptly.